Returns & Exchanges

At Henri-Lloyd, we are committed to your satisfaction and offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a premium experience from start to finish.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, and include the completed return form inside the box.

  • 3.
    Affix the Label

    Download and print your pre-paid shipping label from the portal, then securely attach it to the outside of your parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier or drop it off at an authorized collection point, keeping your receipt for tracking purposes.