Returns & Exchanges
At Henri-Lloyd, we are committed to your satisfaction and offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a premium experience from start to finish.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, and include the completed return form inside the box.
- 3.Affix the Label
Download and print your pre-paid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier or drop it off at an authorized collection point, keeping your receipt for tracking purposes.